Revionics Customers Include

Senior Technical Writer | Austin, Texas

About us: 

Revionics delivers the industry’s most powerful End-to-End Merchandise Optimization solution, enabling retailers of all sizes to execute a fact-based Omni-channel merchandising strategy utilizing the most comprehensive set of shopper demand signals to enhance financial performance with improved customer satisfaction. Revionics’ solutions leverage advanced predictive analytics and demand-based science to ensure retailers have the right product, price, promotion, placement and space allocation for optimal results across all touch points in the Omni-channel shopping episode – online, in-store, social and mobile. Offered on a scalable, high performance Cloud-based SaaS platform, these solutions future-proof retailers from Big Data/Fast Data challenges, while providing speed-to-ROI. Over 31,000 retail locations and $95B in annual revenue across grocery, drug, building materials, convenience, general merchandise, discount, sporting goods stores and eCommerce sites optimize with Revionics’ solutions. Revionics has been recognized as a Red Herring’s Top 100 Americas and JMP Securities’ Hot 100 Software Company.  For more information, please visit

Role and Responsibilities: 
Reporting to the Vice President, Product Management, the Revionics Senior Technical Writer role contributes to the organization in many capacities, with a priority on creating and maintaining high-quality online and print documentation to help our internal and external users quickly learn and use our products in an efficient and intuitive manner.  

Key Responsibilities: 
-Become a subject matter expert in assigned areas of responsibility through active participation in planning, design, and development team meetings and hands-on product usage.
-Create and maintain thorough, accurate, and concise end user documentation including online help files, PDF User Guides, release notes, and training materials. 
-Maintain internal technical reference documentation, including configuration guides, data library, technical release notes, context-sensitive help mappings, process and procedure guides, and system requirements.
-Perform ad hoc product testing and review UI text while researching and documenting new features; log bugs and make suggestions for embedded content that helps customers use the product in an intuitive way.
-Review, edit, and format product management documents, RFP responses, marketing communications/collateral, and other organizational documents as requested.
-Create and maintain documentation templates, style guide, and source.
-Manage multiple projects concurrently and meet all documentation deliverable deadlines.

-Senior technical writer (7+ years experience), encompassing both online and print mediums, preferably related to the retail industry.
-Bachelor’s degree or higher in related subject, with emphasis on writing and communication skills.
-Proven ability to quickly learn complex product features and turn them into succinct but thorough documentation that spurs “ah ha” learning moments in users.
-Expertise using conditional tagging and CSS variations to create multiple outputs (WebHelp, Word, PDF) from a single-source authoring tool (MadCap Flare or RoboHelp). 
-Advanced MS Office skills (Word, Power Point, Excel).
-Working knowledge of the Software Development Lifecycle, preferably in an Agile development environment, and the use of enterprise-level collaboration, version control, and bug/case tracking software and procedures. 
-Knowledge and experience in Web applications, HTML, XML, CSS, and Business Intelligence reporting.
-Basic knowledge of SQL database design and the use of Microsoft SQL Server Management Studio to create and run basic SQL queries.
-Skilled in image capture, cropping, and placement using Snag It or similar tool.
-Self-starter, competent at working independently with minimal supervision.
-Strong investigative/research/interview orientation and skills. 

Compensation:  Base Salary, Incentive Pay and Equity Are all negotiable based on the candidates qualifications.

To Apply For This Job: 

If you are interested in joining the Revionics team, please e-mail your resume to

(Note - Not all submissions will result in a response.)

Featured Events

Facing The Future: Joint Workshop by Revionics and Capgemini

Do not miss your chance to learn about success stories of leading retailers globally, who have managed to leverage technology and data science to maximize their profits. We will share numbers and business cases! May 31st 2017, 14.00 – 18.00h at the Capgemini office Reykjavikplein 1, 3543 KA Utrecht in Utrecht.

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Panelists include Andres Valdivieso, CIO of Farmacorp; John Fleming, former EVP/Chief Merchandising Officer for the Wal-Mart; Sahir Anand, Principal Analyst and VP Research at EKN Research; and Cheryl Sullivan, Chief Strategy & Marketing Officer at Revionics.

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Palm Desert, CA | May 6-10, 2017 | Schedule a Meeting

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The excitement is building for Insight 2017, a high-energy interactive event bringing together the top minds in retail for two days of networking, learning, knowledge sharing and innovative sessions.

Austin, TX | Sept 24 - 27, 2017 Save the Date!

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