Balancing customer needs and business objectives is a delicate dance, particularly in times of major disruption. Hear from two leading retailers as we discuss growing customer trust, staying competitive and maximising profit in the face of unknowns and uncertainties resulting from the pandemic.
In this session, we explore:
Danielle Neath, Retail Marketing and Merchandising Manager at TBC Corporation, one of America’s largest tire and auto retailers
Kellie Cardwell, Strategic Pricing Manager at Pilot Company, operator of more than 600 convenience stores and travel centres across the US and Canada
Edward Kuehnle, Customer Success Director at Revionics
David Chaudey, Customer Success Director, EMEA at Revionics