News about tariffs exploded in 2025, and with it came a high level of uncertainty for retailers. Tariffs are on one day and off the next. Prices could rise, but by how much? When will increases begin? Which products will be affected?
Although uncertainty is unwelcome, it could be a time of opportunity for retailers that use their pricing optimization tools to respond to volatile market conditions no matter in which direction they move.
Fortunately, we can draw parallels to the recent period of inflation that followed Covid and use many of the same pricing techniques and proven best practices to account for tariffs and the rising cost of goods.
When the costs of goods rise, retailers have to respond. Some may go old school and simply pass on increases to the consumer to maintain margins. This is a blunt-edge approach, and we know there's a better way to respond, one that balances price perception, elasticities, market segmentation, and, of course, profit and margins.
Price optimization software is uniquely qualified to enable retailers to respond optimally because it considers all rules and guardrails that were set up to achieve a retailer's strategic priorities. For example, it can come up with a solution that balances price perception on items that are most important to shoppers, such as key value items (KVIs), while finding margin and profit elsewhere.
It can also go much further. Depending on how you structure your pricing strategies, you can come up with pricing recommendations that differ by store, region, channel, and customer segment.
For example, let's say there is a 10% cost increase on a product, and after running it through your AI pricing platform you decide to take prices up 12% in some markets and up 6% in others, while in other markets you make no price increase. This diversified approach could produce wins for price image, customer sentiment, and overall margin.
And that's just for one item. This same approach can be applied to a mix of items that may be facing cost increases.
One of the first steps retailers should take when preparing for tariffs is to make sure data is structured in a way that allows for quick identification of products by country of origin. This will help you analyze your exposure to risk. One good approach is to create data categories that indicate high and low tariff risk, and then create strategies for multiple contingencies, such as conservative, aggressive, and middle-of-the-road pricing responses.
Here are other ways to use your data-powered AI pricing platform to determine options and create new opportunities:
One final tip: In addition to focusing on margins and price image, you should put thought into creating a communication plan to accompany your tariff strategy. Inflation fatigue is real among consumers, who cast a wide net of blame for egg-flation, shrink-flation, meat-flation, and all the "flations" we've seen.
Customers are looking for value. So, if you have to raise prices because of tariffs, let them know why. The messaging doesn't have to be political, but it is important to get control of the narrative so they understand you are also taking a hit.
This may be a time of uncertainty, but as we saw with inflation, whenever prices dramatically change, retailers can use pricing optimization tools to find the right balance that delivers win-wins for their customers and business.
Matthew specializes in Pricing & Retail Strategy, Corporate Strategy & Customer Focused Solutions. Matt is a leader in Pricing Strategy Development, Business Strategy Development & overall Corporate Strategy. Matt has a strong merchant background and experience with C-Level presentations. He has 20+ years of experience in Retail encompassing Consulting, Buying, Pricing, and Marketing across a variety of retail verticals, industries, and regions. Having lived and worked in France, Germany, Hungary and South Africa (with additional long-term engagements in other markets), Matt spent the last decade driving customer-focused success at Revionics.